Question 1

What types of integrations do you specialize in?

Accepted Answer

We specialize in API integrations, marketplace integrations (like Zapier, HubSpot, Salesforce AppExchange), webhook implementations, and custom integration platforms. We work across all major ecosystems including Salesforce, Microsoft, HubSpot, and many others.

Question 2

Do you work with companies of all sizes?

Accepted Answer

We primarily focus on SaaS companies with $1-50M ARR and growing businesses that need strategic integration support. This sweet spot allows us to provide the most value and expertise where it's needed most.

Question 3

What's the difference between working with you vs. hiring developers?

Accepted Answer

We bring specialized integration expertise and strategic thinking that goes beyond just coding. We understand the business implications of integration decisions, know the ecosystem landscape, and can guide you toward solutions that will scale with your business.

Question 4

What technologies and platforms do you work with?

Accepted Answer

We work with modern integration platforms, REST and GraphQL APIs, webhook systems, and popular tools like Zapier, Frigg (our open-source framework), and custom-built solutions. We're technology-agnostic and choose the best tools for your specific needs.

Question 5

Can you work with our existing development team?

Accepted Answer

Definitely! We often work as an extension of existing development teams, providing specialized integration expertise while collaborating closely with your developers. We can handle the integration-specific work while your team focuses on core product development.

Question 6

What is the Frigg Framework?

Accepted Answer

Frigg is our open-source integration framework that helps developers build integrations faster and more reliably. It's MIT licensed and includes a library of API modules. You can run it in your own cloud infrastructure - it's not a SaaS platform.

Question 7

Do you sign NDAs and work with sensitive data?

Accepted Answer

Yes, we regularly sign NDAs and have experience working with sensitive business data. We follow security best practices and can work within your compliance requirements. Data security is a top priority in all our engagements.

Question 8

What's your pricing structure?

Accepted Answer

Our pricing varies based on project scope and complexity. We offer both project-based pricing and ongoing retainer arrangements. We'll provide a detailed proposal after our initial consultation where we understand your specific needs.

Question 9

Do you offer consultation-only services?

Accepted Answer

Yes! Many clients start with a Discovery Call to get strategic guidance on their integration approach. This can be valuable even if you're planning to handle implementation internally.

Question 10

How long do typical projects take?

Accepted Answer

It varies significantly based on scope. A simple API integration might take 2-4 weeks, while a comprehensive marketplace strategy with multiple integrations could take 3-6 months. We'll provide a clear timeline during our consultation phase.

Question 11

Do you provide ongoing support after implementation?

Accepted Answer

Yes! Our 4-step process includes ongoing support as the final phase. We believe in long-term partnerships and are here to help you optimize, troubleshoot, and expand your integrations as your business grows.

Question 12

Can you help us choose which integrations to prioritize?

Accepted Answer

Absolutely. This is one of our core strengths. We help you develop an integration strategy based on your business goals, customer needs, and technical capabilities. We can analyze your ecosystem and recommend the highest-impact integrations.

Frequently Asked Questions