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SMB Automation Playbook

19 articles tagged with “SMB Automation Playbook

automation

10 Industry-Specific Workflows Worth Automating Today

Real automation workflows for recruiting, legal, accounting, marketing agencies, property management, healthcare admin. Mapped out and ready.

Sean Matthews·2/15/2026
15 min read
automation

Training Your Team on Automation

You've seen the automation light. Now bring your team along. How to find internal champions and avoid becoming the unpaid IT department.

Sean Matthews·2/11/2026
8 min read
automation

Who to Actually Listen to in the Automation and AI Space

The automation and AI space is drowning in noise. People, newsletters, podcasts, and communities that deliver signal — and a few to ignore.

Sean Matthews·2/7/2026
7 min read
automation

Are All Apps Becoming the Same? The SaaS Convergence Question

Every CRM has project management. Every PM tool has a CRM. Every app has AI. Are we headed for one mega-app or just the latest cycle?

Sean Matthews·2/3/2026
8 min read
automation

Will AI Come for My Role? An Honest Assessment

Which roles are most exposed to AI, which become more valuable, and how automation literacy changes the equation. An honest take.

Sean Matthews·1/30/2026
9 min read
automation

Does AI Replace Zapier? A Sober Take on the Hype

Every week someone declares iPaaS tools dead. Here's why that take is wrong, what AI actually changes, and what stays the same.

Sean Matthews·1/26/2026
9 min read
automation

Should You Let AI Connect to Your Tools?

AI can read your email, update your CRM, and send Slack messages. Should you let it? An honest look at benefits, risks, and guardrails.

Sean Matthews·1/22/2026
8 min read
automation

How AI Actually Talks to Your Apps

ChatGPT has plugins. Claude has MCP. Gemini has extensions. A plain-English explainer on how AI connects to the tools you already use.

Sean Matthews·1/18/2026
10 min read
automation

Claude Code for Business Automation: Tips from the Trenches

Claude Code isn't just for developers. How we use it to build internal tools, automate processes, and prototype workflows. Practical tips included.

Sean Matthews·1/14/2026
10 min read
automation

Getting Predictable Results from AI in Your Automations

AI is powerful but unpredictable. Structured outputs, validation steps, fallback logic, and human-in-the-loop patterns that actually work.

Sean Matthews·1/10/2026
9 min read
automation

From Prompts to Production Workflows

You started with ChatGPT. Then saved prompts. Then built a Zap. Here's the maturity curve for AI-assisted automation and when to level up.

Sean Matthews·1/6/2026
8 min read
automation

Better Prompting for Better Automations

AI steps in your automations are only as good as the prompts. How to write prompts that produce consistent, usable output — not surprises.

Sean Matthews·1/2/2026
7 min read
automation

Vibe Code It or Buy It Off the Shelf?

AI can help you build a tool in an afternoon. But should it? When to vibe-code, when to buy software, and when to just use a spreadsheet.

Sean Matthews·12/29/2025
8 min read
automation

Automation or Purpose-Built Software? How to Decide

Sometimes a Zap is duct tape. Sometimes buying software is overkill. Here's how to tell when you need automation vs. a real tool.

Sean Matthews·12/25/2025
8 min read
automation

Built-In Automation vs. Dedicated Platforms

HubSpot has workflows. Salesforce has Flow. So why pay for Zapier? Here's when native automation is enough and when it's not.

Sean Matthews·12/21/2025
7 min read
automation

One Workflow, Ten Platforms Compared

We built the same real-world automation on ten different platforms. Zapier, Make, n8n, Power Automate, and six others. Here's what happened.

Sean Matthews·12/17/2025
18 min read
automation

The Automation Platform Decision Matrix

Zapier, Make, n8n, Power Automate, and a dozen others. How do you actually choose? A decision framework based on five things that matter.

Sean Matthews·12/13/2025
12 min read
automation

Mapping Your First Automation Workflow

A napkin, a whiteboard, or Microsoft Paint will do. Here's how to take a messy process and turn it into a clean, running workflow.

Sean Matthews·12/9/2025
7 min read
automation

Your First 30/60/90 Days of Automation

If I joined your company tomorrow, here's exactly how I'd approach automation in the first three months. Observe, quick wins, then systems.

Sean Matthews·12/5/2025
8 min read