Privacy Policy
Last updated: December 2024
Introduction
Left Hook Digital LLC (“Left Hook,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website lefthook.com or engage with our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request information
- Subscribe to our newsletter
- Schedule a consultation or discovery call
- Engage our services as a client
- Communicate with us via email or other channels
This may include your name, email address, company name, phone number, and any other information you choose to share.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Pages visited and time spent on our site
- Referring website or source
- Interactions with our content
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Deliver our integration consulting and development services
- Send newsletters and marketing communications (with your consent)
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics, PostHog)
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to help us improve our services. These include:
- Google Analytics for website analytics
- PostHog for product analytics
- HubSpot for customer relationship management
- Kit (ConvertKit) for email marketing
- Zapier for workflow automation
These third parties have their own privacy policies governing the use of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at hello@lefthook.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at: