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Automation for Healthcare Practices

Streamline patient intake, billing workflows, and insurance verification while maintaining HIPAA compliance.

5–7%Avg. no-show rate; under 3% with confirmation reminders*
~12%Initial claim denial rate (2024)
$25+Avg. cost per denied claim to rework

Challenges We Solve

Tap each card to see how we solve the most common challenges facing healthcare practices.

The Problem

Patient Intake Paperwork

Staff manually entering patient information from clipboards into the EHR system

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Our Solution

Digital Patient Intake

HIPAA-compliant digital forms that flow directly into your EHR. Patients complete paperwork on their phones before arrival.

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The Problem

Insurance Verification

Hours spent on hold verifying coverage before appointments

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Our Solution

Insurance Verification

Automated eligibility checks before appointments with patient notification of any coverage issues.

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The Problem

Billing Delays

Claims sitting in queues because of missing information or coding errors

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Our Solution

Billing Automation

Claims scrubbing, automatic submission, and denial management workflows to improve revenue cycle.

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The Problem

Appointment No-Shows

Lost revenue from patients who forget or miss appointments

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Our Solution

Patient Communication

Automated appointment reminders, follow-up care instructions, and recall campaigns via text, email, or voice.

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Workflow Automation

Common Healthcare Practices Workflows

See how we automate the workflows that matter most to your business—from understanding to implementation.

1 of 2

Digital Patient Intake

Patients complete intake forms on their phone before arrival. Data flows directly into the EHR, insurance is verified, and the patient walks in ready for their appointment.

Job to Be Done

Collect patient information before arrival so check-in takes minutes, not 15+ minutes of clipboard paperwork

Trigger: Appointment scheduled

Workflow Steps

STEP 1
Appointment Scheduled

New appointment booked in practice management system

EHRScheduling System
STEP 2
Send Intake Forms

Patient receives text/email link to digital intake forms

Patient PortalSMS GatewayEmail
STEP 3
Patient Completes Forms

Demographics, medical history, consent forms completed on device

Patient PortalWeb Forms
STEP 4
Verify Insurance

Eligibility checked automatically with payer

ClearinghousePayer APIAvailityAvaility
STEP 5
Populate EHR

Patient data written to electronic health record

EpicEpicAthenahealthAthenahealthDrChronoDrChrono
STEP 6
Alert on Issues

Staff notified of eligibility problems or missing info

EHRSlackSlackSMS

Data That Flows Through

DemographicsInsurance infoMedical historyConsent signaturesEligibility status

Outcomes

Check-in reduced from 15 to 3 minutes
Data entry errors eliminated
Insurance issues caught before visit
Staff freed for patient care

Implementation Options

This workflow can be built on any of these platforms. Click to see implementation notes:

Ready to automate these workflows for your business?

Discuss Your Workflows

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Frequently Asked Questions

Are your integrations HIPAA compliant?

Yes, absolutely. All our healthcare integrations are built with HIPAA compliance as a foundation. We sign BAAs, use encrypted connections, and follow healthcare industry security best practices.

Which EHR systems do you work with?

We integrate with most major EHR systems including Epic, Athenahealth, DrChrono, Kareo, eClinicalWorks, and specialty systems like Dentrix and Open Dental. We can also work with many specialty-specific platforms.

Can you help with patient engagement beyond reminders?

Yes! We can automate post-visit follow-ups, care plan reminders, prescription refill notifications, wellness campaigns, and patient satisfaction surveys - all HIPAA compliant.