Automation for Healthcare Practices

Streamline patient intake, billing workflows, and insurance verification while maintaining HIPAA compliance.

Industry Benchmarks

18%
Industry avg. no-show rate
30%
Avg. first-pass denial rate
Source: HFMA
$150
Cost per denied claim to rework
Source: American Medical Association

Sound Familiar?

These are the challenges we hear most often from healthcare practices.

Patient Intake Paperwork

Staff manually entering patient information from clipboards into the EHR system

Insurance Verification

Hours spent on hold verifying coverage before appointments

Billing Delays

Claims sitting in queues because of missing information or coding errors

Appointment No-Shows

Lost revenue from patients who forget or miss appointments

How We Help Healthcare Practices

Tailored automation solutions designed for your industry's specific needs.

Digital Patient Intake

HIPAA-compliant digital forms that flow directly into your EHR. Patients complete paperwork on their phones before arrival.

Insurance Verification

Automated eligibility checks before appointments with patient notification of any coverage issues.

Billing Automation

Claims scrubbing, automatic submission, and denial management workflows to improve revenue cycle.

Patient Communication

Automated appointment reminders, follow-up care instructions, and recall campaigns via text, email, or voice.

Workflow Automation

Common Healthcare Practices Workflows

See how we automate the workflows that matter most to your business—from understanding to implementation.

1 of 2

Digital Patient Intake

Patients complete intake forms on their phone before arrival. Data flows directly into the EHR, insurance is verified, and the patient walks in ready for their appointment.

Job to Be Done

Collect patient information before arrival so check-in takes minutes, not 15+ minutes of clipboard paperwork

Trigger: Appointment scheduled

Workflow Steps

STEP 1
Appointment Scheduled

New appointment booked in practice management system

EHRScheduling System
STEP 2
Send Intake Forms

Patient receives text/email link to digital intake forms

Patient PortalSMS GatewayEmail
STEP 3
Patient Completes Forms

Demographics, medical history, consent forms completed on device

Patient PortalWeb Forms
STEP 4
Verify Insurance

Eligibility checked automatically with payer

ClearinghousePayer APIAvaility
STEP 5
Populate EHR

Patient data written to electronic health record

EpicAthenahealthDrChrono
STEP 6
Alert on Issues

Staff notified of eligibility problems or missing info

EHRSlackSMS

Data That Flows Through

DemographicsInsurance infoMedical historyConsent signaturesEligibility status

Outcomes

Check-in reduced from 15 to 3 minutes
Data entry errors eliminated
Insurance issues caught before visit
Staff freed for patient care

Implementation Options

This workflow can be built on any of these platforms. Click to see implementation notes:

Ready to automate these workflows for your business?

Discuss Your Workflows

Tools We Integrate With

We connect the software your industry relies on.

Epic
Athenahealth
DrChrono
Kareo
Practice Fusion
Dentrix
Open Dental
QuickBooks

Who We Help

We work with professionals across healthcare practices facing these common challenges.

Practice Manager at multi-physician clinic

Typical Challenges

  • Front desk drowning in paper intake forms
  • Insurance verification backlog
  • Staff doing data entry instead of patient care

Typical Impact

  • Check-in time reduced to minutes
  • Insurance issues caught before visits
  • Staff redeployed to patient experience

Common Software

AthenahealthKareoEligibility APIs

Billing Manager at specialty practice

Typical Challenges

  • High first-pass denial rates
  • Claims sitting in queues
  • Missing authorizations causing rework

Typical Impact

  • First-pass rates above 90%
  • Faster claims submission
  • Authorization tracking automated

Common Software

DrChronoClearinghouseQuickBooks

Office Administrator at dental practice

Typical Challenges

  • 15%+ no-show rate hurting revenue
  • Recall campaigns manual and inconsistent
  • Patient communication scattered

Typical Impact

  • No-show rate reduced to 4-6%
  • Automated recall driving hygiene visits
  • Patient engagement improved

Common Software

DentrixOpen DentalTwilio

Frequently Asked Questions

Are your integrations HIPAA compliant?

Yes, absolutely. All our healthcare integrations are built with HIPAA compliance as a foundation. We sign BAAs, use encrypted connections, and follow healthcare industry security best practices.

Which EHR systems do you work with?

We integrate with most major EHR systems including Epic, Athenahealth, DrChrono, Kareo, eClinicalWorks, and specialty systems like Dentrix and Open Dental. We can also work with many specialty-specific platforms.

Can you help with patient engagement beyond reminders?

Yes! We can automate post-visit follow-ups, care plan reminders, prescription refill notifications, wellness campaigns, and patient satisfaction surveys - all HIPAA compliant.

Ready to Transform Your Healthcare Practices?

Let's discuss how we can automate your workflows and free up your team to focus on what matters most.