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Automation for Insurance Agencies

Connect your AMS, carrier systems, and client communications for seamless policy management.

84%Industry avg. retention rate*
40%Of CSR time on data entry
$150K+Annual commission leakage risk

Challenges We Solve

Tap each card to see how we solve the most common challenges facing insurance agencies.

The Problem

Double Data Entry

Entering the same policy information into your AMS and carrier portals separately

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Our Solution

AMS Integration

Connect Applied Epic, AMS360, HawkSoft, or your agency management system with carrier portals for seamless data flow.

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The Problem

Renewal Chaos

Manually tracking renewal dates and sending reminders across hundreds of policies

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Our Solution

Renewal Automation

Automated renewal tracking, client reminders, quote requests, and follow-up sequences keep your retention rates high.

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The Problem

Claims Follow-up

Chasing status updates from carriers and keeping clients informed

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Our Solution

Claims Status Updates

Automatic carrier check-ins with client notifications keep everyone informed without manual chasing.

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The Problem

Commission Tracking

Reconciling commission statements with policies across multiple carriers

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Our Solution

Commission Reconciliation

Automated matching of carrier statements with policy records, flagging discrepancies for quick resolution.

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Workflow Automation

Common Insurance Agencies Workflows

See how we automate the workflows that matter most to your business—from understanding to implementation.

1 of 3

Policy Renewal Management

Starting 90 days before expiration, the system automatically tracks renewals, notifies clients, gathers updated information, and ensures no policy lapses without intentional non-renewal.

Job to Be Done

Retain clients by proactively managing renewals with timely outreach and competitive quotes

Trigger: Policy expiration date 90 days away

Workflow Steps

STEP 1
Identify Upcoming Renewal

AMS flags policies expiring in 90/60/30 days

Applied EpicApplied EpicAMS360AMS360HawkSoftHawkSoft
STEP 2
Gather Policy Data

Current coverage, claims history, and premium pulled from AMS

Applied EpicApplied EpicAMS360AMS360
STEP 3
Initial Client Outreach

Personalized email/text sent asking about coverage changes needed

MailchimpMailchimpAgencyZoomAgency ZoomHawkSoftHawkSoft
STEP 4
Capture Updates

Client provides updated info via online form or call notes logged

TypeformTypeformAMSPhone System
STEP 5
Request Carrier Quotes

Renewal applications submitted to carriers with updated data

Carrier PortalsIVANSIVANSApplied RaterApplied Rater
STEP 6
Present Options

Quote comparison sent to client with agent recommendations

EmailClient PortalDocusignDocusign
STEP 7
Bind Renewal

Selected coverage bound and policy documents issued

Carrier PortalAMSDocusignDocusign

Data That Flows Through

Policy detailsClient contact infoCoverage requirementsCarrier quotesBinding instructionsNew policy docs

Outcomes

94% renewal retention rate
Zero policies lapse unintentionally
Clients feel proactively served
Agents focus on selling vs. chasing

Implementation Options

This workflow can be built on any of these platforms. Click to see implementation notes:

Ready to automate these workflows for your business?

Discuss Your Workflows

Ready to Transform Your Insurance Agencies?

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Frequently Asked Questions

Do you integrate with all carriers?

We integrate with most major carriers that offer API or portal access. For carriers without APIs, we can often create automated workflows using their portal interfaces or email systems.

How does this work with our current AMS?

We connect to your existing AMS rather than replacing it. Whether you use Applied, Vertafore, HawkSoft, or another system, we build integrations that enhance what you already have.

What about compliance and audit trails?

All automations maintain complete audit trails for compliance purposes. Every action is logged with timestamps, and we can generate reports for E&O and regulatory requirements.